Frequently Asked Questions Bloomington IN

Frequently Asked Questions Carrollton TX

Sales


Q: Is Hyundai Elantra a reliable car?

A: The Hyundai Elantra earned good scores on all major reliability ratings. While the earliest generations showed average fuel economy, the later model years grew more fuel efficient with each new generation.

Q: Where can I buy a new car near Terre Haute?

A: Andy Mohr Hyundai is your source for new, used, and certified pre-owned cars, trucks, and SUVs. Proudly serving the greater Indianapolis area including Terre Haute, Columbus, and Bloomington. Give us a call or schedule your test drive online today!

Q: Which Hyundai model is the safest?

A: The Kona, Santa Fe, Sonata, and Palisade all received a perfect 5/5 ratings from the NHTSA. Both the Santa Fe and Palisade were named Top Safety Pick + vehicles by the IIHS for 2022. The Santa Fe and the Palisade tie as Hyundai's safest models.

Q: How long is the Hyundai Santa Cruz?

A: The 2022 Hyundai Santa Fe is 188.4" long. Contact the team at Andy Mohr Hyundai to see it in person and decide if it's the right fit for you today!

Q: What does certified pre-owned mean?

A: When you buy a Hyundai certified pre-owned vehicle, you're getting more than just a car. It also comes with a 10-year/100,000-mile powertrain limited warranty, peace of mind with a 173-point inspection, and a number of other benefits. Contact the team at Andy Mohr Hyundai for more information today!

Q: Do you sell other brands used besides Hyundai?

A: Absolutely! Here at Andy Mohr Hyundai, we carry quality pre-owned vehicles from a number of different manufacturers. Our inventory is always changing, so check out what we have and contact our team to find your next car today!

Q: Do you have the 2022 Hyundai Elantra?

A: Absolutely! We have several choices in stock. If you don't see what you like in our inventory, we would also be happy to help you build one and have it ordered to our store for you to pick up.

Q: How much do I need for a down payment?

A: It depends on several factors including whether the vehicle you choose qualifies for any manufacturer incentives and what your credit history looks like. Our finance team has experience working with customers from all walks of life. Give us a call today and they would be happy to help you find a deal on the vehicle that's right for you!

Q: How do I apply for financing?

A: You can put your information directly into the finance application on our website. Alternatively, you can come in and our finance team will be more than happy to help!

Q: What is the difference between reserving and ordering a new vehicle?

A: Great question! Ordering a vehicle refers to having a vehicle custom built to your specifications at the factory. This can take 6-8 months to complete. Reserving a vehicle refers to claiming an existing new vehicle that is already inbound to the showroom and typically takes an average of only 3 months to arrive.

Q: What do I need to get a car loan as a first-time buying?

A: Our finance team has experience working with all types of customers. Even if it's your first time buying, you are in good hands with the team at Andy Mohr Hyundai. Give us a call to learn more about how to get started today!

Q: What does APR stand for?

A: APR stands for Annual Percentage Rate and refers to the cost you pay each year to borrow money since it reflects not only the interest rate but also the fees that you have to pay to get the loan.

Q: What is the difference between ordering and reserving a vehicle?

A: You can either reserve a vehicle that is already inbound to our lot or custom order a vehicle directly from the manufacturer to your exact specifications. Either way, give us a call today!

Q: How do I apply for financing?

A: You can apply directly on our website using our convenient finance application form. Alternatively, you can also stop in to speak with one of our finance experts in person.

Q: What if I can't afford the vehicle I want?

A: Our finance team has experience working with customers from all walks of life. No matter what your financial situation is, we are committed to helping you get into the vehicle you want at a price you can afford. Give us a call today to see what our financial experts can do for you!

Q: How can I boost my car's trade-in value?

A: Keeping up with regular maintenance, making repairs, upgrading the features, having the right documentation and getting your car appraised by a professional can all help raise the value of your vehicle when you sell it. If you're considering trading in your car, give us a call to schedule an appraisal today!

Q: How can I reduce the APR on my car loan?

A: A number of actions like maintaining a good credit score, applying with a co-borrower or a cosigner, and getting a loan with a shorter term can all help keep the APR low. If you're interesting in seeing what you qualify for, give our finance team a call today!

Q: How does a dealership value my trade?

A: We consider the demand for the make and model of your car, as well as the condition of your vehicle including mileage, and any repairs needed to determine your car's trade-in value. If you're interested in seeing what you could get for your car, give us a call today!

Q: Do I need to schedule a test drive?

A: You can always just stop in whenever we're open. However, scheduling your test drive in advance allows us to ensure the vehicle you're interested in and available and ready when you arrive. Give us a call to schedule your test drive today!

Q: What is the towing capacity of the Hyundai Santa Fe?

A: The Hyundai Santa Fe's towing capacity reaches 3,500 pounds with the 2.5L turbo engine and proper towing equipment. If you have any other questions about the Santa Fe or would like to schedule a test drive, give us a call today!

Q: How do I know if I'm getting a good deal for my trade?

A: If you want to know what you might be able to get for your trade-in, it’s easy to research. And although everyone should start here, it’s important to keep in mind that the number you find on the Web is not the end-all-be-all of trade-in pricing. Give us a call to schedule a trade appraisal today!

Q: How old of a used car should I buy?

A: At Andy Mohr Hyundai, we understand that buying a used car can be a daunting task, and it's essential to consider several factors when choosing the age of a used car to purchase. Generally, we recommend buying a car that's no more than five years old. This age range allows you to get a relatively modern vehicle with updated features and technology, while also ensuring that the car has depreciated enough to offer a more affordable price point. However, other factors such as the car's condition, mileage, and maintenance history are also crucial in determining if it's a good buy. Our team of experts is always available to help you find the perfect used car that meets your needs and budget.

Q: What are the most important factors to consider when buying a car?

A: When buying a car, it's important to consider factors such as your budget, the vehicle's reliability and safety ratings, fuel efficiency, and any additional features you may want. Your lifestyle and daily driving habits should also be taken into account, as they may affect your choice of car. By doing your research and taking these factors into consideration, you can make an informed decision that meets your needs and fits your budget.

Q: What is gap insurance?

A: Gap insurance covers the difference between what you owe on your car loan and what your car is worth in the event of a total loss. This can be helpful if you owe more on your car than it is worth, as it can help you avoid being responsible for the difference.


Service


Q: Can I get my car serviced with you even if I didn't purchase it there?

A: Absolutely! Our team of certified technicians are more than happy to work on your vehicle. Give us a call or schedule online today!

Q: Is it safe to drive with our check engine light on?

A: While it may be okay to drive for a time, the longer you wait, the more expensive the inevitable service will likely become. Your best option will always be to get repairs done as soon as you can afford to do so.

Q: ¿Tienen técnicos de servicio que hablen español?

A: ¡Sí! Nuestro equipo está listo y dispuesto a acomodar a nuestros clientes de habla hispana. ¡Agenda tu cita hoy!

Q: Do you have any team members who speak Spanish?

A: Definitely! Our friendly service team is proud to serve customers from all walks of life, including those who speak Spanish. Schedule your service appointment today and Andy Mohr Hyundai will be more than happy to help!

Q: How do you check transmission fluid?

A: Very similar to the oil, your transmission fluid should have a dipstick you can use to check the levels in your vehicle. If you need some additional assistance, the service team at Andy Mohr Hyundai will be more than happy to help. Schedule your service appointment with us today!

Q: How long does an oil change take?

A: Typically you should expect an oil change to take about 30-45 minutes. While you wait, enjoy the amenities of our cozy waiting area here at Andy Mohr Hyundai. Schedule your oil change with us today!

Q: What happens when you miss an oil change?

A: Healthy oil is the most important factor in ensuring that an engine runs well for years. Avoiding oil changes can lead to much larger repairs in the future because an engine running on low oil will eventually seize. When an engine seizes, it will stop operating and it will need some extensive maintenance to repair properly. You may even need to replace the engine itself, and so it’s always important to take the time to have your oil replaced whenever needed.

Q: How to read tire sizes?

A: There is a code along your tire's sidewall. That code marks your tire size and class. There you’ll find a 3-digit number that shows you the tire width. The diameter of your tire will be located after the construction code, which is a letter that tells you how the tire is built.

Q: Do you sell parts for vehicles besides Hyundai?

A: Absolutely! Give our parts department a call and they can get parts for most brands and models ordered to our dealership to get you back on the road in no time.

Q: How often do you need to get tired rotated?

A: Generally speaking, you should get your tires rotated approximately ever 7,500 miles. However, to get the most accurate information for your specific vehicle, you should always consult your owner's manual or contact your local manufacturer service center.

Q: How do you bleed brakes?

A: First, you need to get your car up on jacks so you can remove the wheels. Next, you'll want to have a pressure bleeder so you don't need someone in the driver's seat manually pumping the pedal to generate enough pressure to push out the old fluid. All you have to do is fill it with new fluid, connect it to your master cylinder, and pump it up with either a handheld lever or, if your bleeder has it, a compressed air connection. If you don't want to mess with all that, you can call the experienced service team at Andy Mohr Hyundai and we'll take care of everything for you. Call today!

Q: Can I schedule my service appointment online?

A: Yes! Just fill out the convenient form on our website with your information, pick the day and time that works best for you, and you're all set!

Q: Do you have any service specials?

A: We do! Our service and parts specials are updated regularly, so make sure you check back often to make sure you're getting the best deal.

Q: What does it mean if my brakes are squeaking?

A: Brakes pads have what is called a "wear indicator." It's a metal tab that scrapes the disc once the brake pad is worn and needs to be replaced. A squeak is one thing. But scraping may mean the brake pads need to be replaced. If you're uncertain, schedule a service appointment and one of our certified technicians will take a look for you.

Q: How often should I get my oil changed?

A: On average, vehicles are estimated to need an oil change every 3,000 miles or every six months. However, you should always refer to your owner's manual as the definitive resource to determine the needs of your specific car. If you think your car may need an oil change, give us a call to schedule your appointment today!

Q: How often does my car need maintenance?

A: For most vehicles, regular maintenance begins at 5,000 miles and continues from there every 5,000-10,000 miles. However, you should always refer to the owner's manual for your vehicle as the definitive resource for the needs of your specific car. If you think your car is due for maintenance, give us a call today!

Q: Is using premium fuel better for my car?

A: If your vehicle's manufacturer recommends using premium gasoline, then filling up with premium is a good idea. Using lower octane fuel in a high-performance engine over time could eventually cause knocking, potentially damaging the engine. Otherwise, using premium fuel is not necessary.

Q: How long can I delay getting my car serviced?

A: Any amount of delay could not only lead to the eventual repairs needed becoming more expensive, but it could also be dangerous! If you believe your vehicle may need servicing, you should always schedule an appointment at your earliest opportunity. Don't hesitate to give our team a call today!

Q: What are the service department hours?

A: Here are the hours for service: Mon-Thurs 7:30am-7pm, Fri 7:30am-4pm, Sat 8am-4pm, closed Sundays. Give us a call to schedule your service appointment today!

Q: Do you service other brands besides Hyundai?

A: Absolutely! Our certified technicians are equipped to handle most common makes and models. If you're uncertain, give us a call and we can let you know for your specific vehicle.

Q: How often should I change my air filter?

A: It's typically recommended that you change your air filter every 15,000 to 30,000 miles or every year. However, if you drive on dirt roads or in dusty areas, you may need to change it more frequently. To be sure, consult your owner's manual or bring your car in for a check-up with our certified technicians.

Q: What should I do if my car overheats?

A: If your car overheats, it's important to stop driving immediately and turn off the engine. Wait for it to cool down before opening the hood, then check the coolant level and look for any leaks. If you're not comfortable diagnosing the issue yourself, schedule an appointment with us and we'll take care of it.

Q: How do I know if my battery needs to be replaced?

A: Signs that your battery needs to be replaced include slow engine cranking, a check engine light that won't go off, or the battery warning light on your dashboard. If you're experiencing any of these symptoms, bring your car in for a battery check.



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Andy Mohr Hyundai

1527 S. Liberty Drive
Bloomington, IN 47403

Driving Directions

Sales 812-405-1035
Service 812-641-2338
Parts 812-641-2338

Monday 8:30AM - 8:00PM
Tuesday 8:30AM - 8:00PM
Wednesday 8:30AM - 8:00PM
Thursday 8:30AM - 8:00PM
Friday 8:30AM - 6:00PM
Saturday 8:30AM - 6:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 2:00PM
Sunday Closed
Monday 7:30AM - 6:00PM
Tuesday 7:30AM - 6:00PM
Wednesday 7:30AM - 6:00PM
Thursday 7:30AM - 6:00PM
Friday 7:30AM - 6:00PM
Saturday 8:00AM - 2:00PM
Sunday Closed